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It’s been a long summer of 2021 for the ‘Buy Now Pay Later’ market

Just as the UK summer started, Edgar, Dunn & Company looked at how the ‘Buy Now Pay later’ (BNPL) market had developed in Europe. In this latest article, we wanted to share an update of the recent...

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What does a post-pandemic payment acceptance strategy need to consider?

Five changes in retail driven by the pandemic Partly accelerated by the pandemic, the retail industry is experiencing tremendous change, and payment acceptance is the area that has seen the most...

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Conducting the Payments Orchestra

Throughout 2021, Edgar, Dunn & Company (EDC) has been tracking fifteen Payment Orchestration Platforms (POPs). These are specialist companies that have received just over $350 million of...

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Selling Online in Brazil: What Every Cross-border Merchant Should Know

Due to the pandemic, e-commerce has taken centre stage in retail, and more and more merchants are selling online to meet the growing online demand for their products and services. Geographical barriers...

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Building a product-led growth strategy in the payments and fintech ecosystem

Product-led growth (PLG), as opposed to a conventional sales-led approach, has gained enormous popularity and respect across the broader tech startup space, but how prevalent is PLG in the payment and...

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What will the metaverse mean for digital commerce?

What will the metaverse mean for digital commerce? Following the 28 October 2021 announcement by Mark Zuckerberg that Facebook will be renamed ‘Meta’, the term ‘metaverse’ has truly come out from the...

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5 best practices to improve the returns process that will increase sales

For most retailers today, the key principle of their integrated omnichannel strategy is to place the customer at the centre, enhancing the customer experience and providing greater speed and...

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Removing friction from the customer journey was a significant theme at the...

As consumers return to the bricks-and-mortar stores following the pandemic, retailers must place greater emphasis on a customer-centric design and invest in technology to remove friction in the payment...

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Why are retailers redefining their digital customer journeys?

Shoppers are already interacting digitally and using technology within their retail journeys – hence their shopping behaviour is already omnichannel (or as we like to say at Edgar, Dunn & Company...

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Five Principles of Payment Orchestration

There is no governing body to oversee the deployment of Payments Orchestration Platforms (POPs). Yet, since the global COVID-19 pandemic, the topic has been on the lips of everyone working in the...

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